Outlook Error Code 0x800ccc67 – Outlook is one of the best email service providers. You can send and receive emails without interruption. It is pre-installed along with the MS Office package. However, you may encounter other issues while using Outlook services. Outlook error 0x800ccc67 is one such error caused by the SMTP protocol in Outlook as well as in Windows Live Mail. When this error occurs, it means that the email you wanted to send cannot be sent. Error 0x800ccc67 displays the error message “An unknown error has occurred.” This error occurs when the email provider changes the SSL or port settings. Another reason could be that the firewall has denied access to SMTP.
Simple tips and tricks to fix Outlook send error 0x800ccc67.
There are various methods to fix 0x800ccc67 error code. Here in this solution section, you will learn the most suitable methods. You should run all the methods one by one and check which one is suitable for you.
Method 1: Repair the registry files
Due to the corrupted registry files, you may see the error code 0x800CCC67. Therefore, you can fix this error by editing the system’s registry files. To perform this, you need to follow the steps below:
First, navigate to the Start menu.
Type “Command” in the search bar and press Enter on the keyboard while holding down the Ctrl and Shift keys.
Now a dialog box will appear. Tap the Yes button.
After that, you will see a command box. Type “regedit” and press Enter to continue.
On the next page, you should select the registry key that refers to error code 0x800CCC67.
Navigate to the “File” menu and tap the “Export” option.
Go to the Save in list and select the folder where you want to save the MS Outlook backup registry key.
In the File name field you need to enter your desired name (for example, “MS Outlook Backup”).
Now you need to make sure that the Selected Branch checkbox under the Export Area field is checked.
Now tap the Save button.
After that you will see that the backup file has been saved with the “.reg” extension.
Now you should check if the error has been fixed. Otherwise, you can perform the further solutions given below.
Method 2: Disable third-party antivirus program
We often use a third-party antivirus program to protect the system from unwanted attacks. Sometimes, the third-party antivirus program can also be the reason for this error.
Therefore, you should disable this to check if it can fix the problem. To do that, perform the following steps:
First, navigate to the taskbar tray and tap on the antivirus icon.
Note: If you cannot find the antivirus icon, you should be able to find it via the hidden icon on the taskbar. Tap on the top arrow.
Now right-click on the antivirus icon.
Select the Disable option from the list.
If you find that the problem persists after disabling the antivirus, you should activate the antivirus in the same way. Then proceed with the following steps.
Method 3: Run the SFC or System File Checker.
System File Checker is a built-in tool of Windows operating system that allows users to scan the entire system and repair the corrupted system files. Therefore, you should try running the SFC scanner to fix this error.
How do I run the system file scan?
To begin, access the Start menu.
Then type “Command Prompt” into the search bar.
As a result, you will see “Command Prompt” option at the top of the result.
Right-click the Command Prompt and select the “Run as administrator” option from the list. It will bring up the command prompt window with administrator privileges.
Now you need to type the command “sfc / scannow” in the command line.
Press the Enter key on the keyboard to execute the command.
Now the entire system will be scanned for corrupted system files. It will also repair the corrupted system files themselves. Therefore, you need to wait for a few seconds.
Exit the command prompt window and reboot the system to apply the changes.
Now you should check if the problem has been fixed. Otherwise, you can proceed to the next solution given below.
Method 4: Remove add-ins from MS Outlook
Add-ins can also cause multiple Outlook errors. Therefore, by disabling the add-ins, you can fix the error code 0x800ccc67.
Here are the steps you should follow to perform this:
To begin, right-click the Outlook shortcut icon and select the “Run as administrator” option to invoke Outlook with administrator privileges.
Go to the File section. Then tap on the options. You will be navigated to the Outlook Options window.
Tap on the Add-Ins button. It will show you the browser’s add-in options.
Click the Manage drop-down button and select the COM add-in option on the next page. Tap on the Go option.
On the next page you will see a list of add-ins.
Now you can remove the add-ins by selecting the check box and clicking the Remove button.
Otherwise, you can also clear the check boxes to disable the add-ins.
After that, tap the OK button and exit the current window.
Now you should check whether the problem has been fixed or not. If the problem still occurs, you should try to create a new Outlook account.
Method 5: Create a new Outlook account
Sometimes, the 0x800ccc67 error code may also occur due to the corrupted Outlook profile. In this case, you can easily fix this error by setting up a new Outlook account.
How do I set up a new Outlook profile?
To begin, call up the Start menu.
Then, type “Control Panel” in the search bar and tap on Control Panel.
Tap on the “Mail 32-bit” option to navigate to the Mail window.
Tap the “View Profiles” option and click the “Add” button in the “Mail” pop-up box to create a new Outlook account.
After creating a new account, tap the “Always use this profile radio” option in the Mail window.
Tap the drop-down menu and select the new profile.
Tap the OK button.
If after performing the above steps you still cannot send the email, you should proceed to the next solution.
Method 6: Fix corrupted PST files with Inbox Repair Tool.
If all the above hacks fail to deliver the desired result, you should try to repair the corrupted PST data files as a last resort.
Outlook comes with an Inbox Repair Tool or Scanpst.exe to repair the PST files. To perform this, you need to follow the steps below:
If you are not sure where the PST file is located on the hard drive, you should check the path by going to the Mail Setup window.
Now go to the Start menu and launch the Control Panel. Tap on the “Mail 32-bit” option. You will be navigated to the mail setup settings.
Next, tap on the “View profiles” option.
Select the Outlook profile you want to detach.
Navigate to the Data Files tab, which contains the Outlook data file path.
Exit the Email window and launch the Outlook Inbox Repair tool by typing “Scanpst.exe” in the search box of the Start menu.
Tap the Browse button to select the PST file.
Click the Start button to begin the scanning process.
After the scan is finished, you should try to send an email to check if the problem is fixed.
In this guide, we have provided some simple hacks to fix Outlook error 0x800ccc67. We are confident that you will surely be able to fix this error if you properly implement the above procedures in the given order.